Location:Chennai

Education:B.Tech/B.E. / Any PG Course 

Role:Customer Support Engnr/Technician

Functional Area:IT-Support, Telecom, Hardware

Desired Candidate Profile

The role is responsible for troubleshooting both hardware and software in complex network environments.

The TAC Engineer is also responsible for managing critical customer issues and working with engineering to ensure timely resolution.

Other responsibilities include, but limited to, lab replication of customer network, lab testing for prove of concept, and verification of bug fixes.

Job Description

Creative problem solving skills and dedication to seek problem resolution

Good customer-relation skills and the ability to communicate intelligently and efficiently

Desire to learn new technologies, leadership techniques and networking best practices

Desire to contribute to a growing company and build new systems, processes or procedures

Company Profile

Force10 Networks is a technology leader that provides the reliable infrastructure required to build and secure intelligent services networks. Since its founding in 1999, Force10 has developed and extensive portfolio of Ethernet switch/routers, multiservice transport platforms, cell-site aggregators, converged access devices and security products.

Force10 Networks India (P) Ltd is a 100% subsidiary of Force10 Networks Inc, US. Force10 Networks Chennai operations commenced in year 2005.
Through its merger with Turin Networks in March 2009, Force10 is uniquely positioned to leverage intelligent Ethernet that creates and drives application-aware networks for wireless backhaul, metro transport, and data center environments.

As these markets continue to evolve beyond legacy networks, Force10 is committed to providing resilient Ethernet solutions that more effectively scale and provide the intelligence that ensures a higher quality of service at lower total operating and capital expenditures.

Today, customers including leading enterprise data centers, global wireless and wireline service providers, top supercomputing environments and iconic Internet brands have derived significant value from Force10's solutions. More than 60,000 cell sites today are using Force10 wireless backhaul solutions worldwide, while more than 1,400 customers have deployed its Ethernet switching/routing, metro edge and converged access solutions.

Contact Details
Company Name:Force10 Networks India (P) Ltd
Website:Force10 Networks
Address:Force10 Networks India (P) Ltd
Olympia Technology Park,
Fortius Block,Plot no. 1, SIDCO Industrial Estate,
Guindy,
CHENNAI,Tamilnadu,India 600002
Email Address:nramya@force10networks.com